Shopifinery

We  build  Tailor-made
e-commerce  websites

Our support



Pre-sale


We will demystify the technology for you, by answering any questions you might have - in plain English.

We will also ask you a lot of questions, in order to learn as much as possible about your industry, your unique business and your goals for your e-commerce site.

Based on your answers we will be making suggestions on how to create a better experience for the customers of your online store.


During development


We will hold your hand along the whole process of design and development.

We offer easy to understand forms to help you gather all necessary information to set up your operation correctly.

We will be happy to advise you on legal requirements of running an online business, as well as shipping, return policy, privacy policy, terms, and conditions, etc.

We provide pre-launch hands-on training for the store owner and staff, with periodic refresher sessions for new or existing staff.


After the launch


Don't worry - we will not leave you hanging.

We will be happy to advise you on next steps you might want to take, like marketing channels, promotion, advertising, etc.

While your store grows - we will be happy to help with back-office maintenance: theme, plugins, widgets updates or installation and configuration.

With growth your needs might change - we will recommend and guide you through an implementation of any new features you might find beneficial for your store operations.

VIRGINIA OFFICE

Charlottesville, VA, USA
agatha@shopifinery.com
434.566.0711

OTTAWA OFFICE

Ottawa, Ontario, Canada
wojtekg@shopifinery.com
613.868.4869

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